1. I can’t sign in. What should I do?
The first thing you should do is go to Forgot Your Password, where you can request to have your password sent to your email address that you used to create your Anne Geddes Account.

2. What is my Password?
If you have forgotten your password you can get your password sent to your email address that you provided when you registered your Anne Geddes Account.

3. I’ve forgotten my email address. How can I retrieve it?
If you can’t remember which email address you used when you created your account, start by making a list of all your addresses (including old ones that you might have used when you signed up). Then, enter each address, one by one, into the Forgot Your Password form. Most will give you an error, until you enter the one that you actually used, in which case you’ll see a message indicating that your username has been sent.

4. I received my password e-mail reminder from Anne Geddes and still can’t login in. What should I do?
Ensure you are using exactly what you provided for your password, remember passwords are case sensitive. Also sometimes if you cut and paste from your email to the login form extra spaces may be added which will cause your password to fail.

5. What is your contact information?
If you still can’t login you may write us for help. Be sure to give us as much information as you can about your account and the problems you’re experiencing.

CAN’T SIGN IN TO MY ACCOUNT

What is my Password?
The first thing you should do is go to Forgot Your Password, where you can request to have your password sent to your email address that you used to create your Anne Geddes Account.

I received my password e-mail reminder from Anne Geddes and still can’t login in. What should I do?
Ensure you are using exactly what you provided for your password, remember passwords are case sensitive. Also sometimes if you cut and paste from your email to the login form extra spaces may be added which will cause your password to fail.

I forgot my e-mail address, how can I retrieve it?
If you can’t remember which e-mail address you used when you created your account, start by making a list of all your addresses (including old ones that you might have used when you signed up). Then, enter each address, one by one, into the ‘Forgot Your Password form’. Most will give you an error, until you enter the one that you actually used, in which case you’ll see a message indicating that your username has been sent.

How do I update my e-mail address?
Login and go to the My Account page.

CREATING AN ANNE GEDDES ACCOUNT

How do I register?
It’s free and anyone can join. To register simply go to Create My Anne Geddes Account and supply your e-mail address. We will then send you an e-mail to verify your e-mail address.

To ensure you receive the e-mail verification: Add agregconfirm@annegeddes.com to your address book Check your Spam/Junk/Bulk Mail folder to see if the message was misrouted. Check your e-mail and look for the subject ‘Please VERIFY YOUR E-MAIL for Anne Geddes’ and click the button ‘Verify’. This will take you to our new sign up form.

Why should I add an e-mail address to my account?
It’s important to have an e-mail address associated with your Anne Geddes account, so that we may communicate important information about your account to you. An example of this is if you forget your password.

Additionally your e-mail address is used to login into Anne Geddes, so ensure you provide a valid e-mail address.

PASSWORD TIPS

Create a good (strong) password:
Choose a password you’ll remember, and should be memorable for you so that you don’t need to write it down. Avoid using a complete word from a dictionary (English or otherwise). Use at least 6 characters, the more characters the harder it is to guess. Anne Geddes passwords are case-sensitive Use a combination of capital and lowercase letters, numbers, and standard symbols (! @ # $ % ^ & *). Don’t use personal information that someone could easily figure out. Avoid the obvious, for example repeating a digit or letter (‘111111’ or ‘AAAAAA’)

Think creative, pick a favorite phrase, lyric for your password for example: ‘I love Anne Geddes’ can be made into’ (1L0V3@G!) ‘I love to shop for shoes in the spring’ (Il2s4sitS) ‘My Pet’s name is Lulu’ (myP3tsNiLulu)

Memorize your password
If you must write down your new password because you are afraid to forget it, then:

Never write your username and your password on the same piece of paper. Do not place a written copy of your password on the side of your monitor, under your keyboard, etc. Destroy the written copy as soon as you have memorized your password. Do not allow anyone to look over your shoulder while you are entering your password. Change your password often. Change your password immediately if it has been compromised.

Last Resort
If you still can’t login you may write us for help. Be sure to give us as much information as you can about your account and the problems you’re experiencing.

Do I need to register to download wallpapers?
Yes. Registration is easy and free! To register simply go to Create My Anne Geddes Account and supply your e-mail address. We will then send you an e-mail to verify your e-mail address.

To ensure you receive the e-mail verification:

Add agregconfirm@annegeddes.com to your address book Check your Spam/Junk/Bulk Mail folder to see if the message was misrouted. Check your e-mail and look for the subject ‘Please VERIFY YOUR E-MAIL for Anne Geddes’ and click the button ‘Verify’. This will take you to our new sign up form.

When I click on a wallpaper resolution, for example 1024×768, nothing happens. Why is this?
A full screen wallpaper should pop up. If nothing happens, first check if you have a popup-killer for advertisements installed. Try switching it off. Your wallpapers save as (.BMP) files instead of (.JPG), why is that?

This happens when Internet Explorers cache is full. Please open Internet Explorer and go to Tools -> Internet Options and hit the ‘Delete Files’ button.

How can I put wallpaper on my desktop background?
Right click on the full-screen picture and select ‘set as background’. What sizes are available?

Anne Geddes wallpapers are available these standard monitor resolution sizes: 800×600 1024×768 1280×1024

Plus we now offer widescreen support and are available in the following resolution sizes: 1280×1024 1280×1024 1440×900

WALLPAPER USER GUIDE

Downloading Wallpapers
In order to download Anne Geddes Wallpapers you must be either a Free4u or extra member. Not an Anne Geddes member, click here to register.

Click the size of the wallpaper you want and if you’re not logged in a ‘login page’ will appear, enter your login and password and click the button titled ‘submit’. Download

Wait for the new page to load and you will see a preview of the wallpaper. Save

Right click on the full-screen picture and select ‘set as background’.

Use of Anne’s Images on a Website Please refer to our Use of Images page.

Please refer to our Terms of use page.

Please refer to our Privacy Policy page.

Please refer to our Contact us page.